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Costomer Sales Representative (CSR)
客户 A famous IC company+ L, o6 Y% n! I$ y% q; O
地点 Shanghai; n0 \7 q0 A( ^& q* R+ G: i$ `
) X$ Y5 `* k$ Q5 a
职位描述& M' @1 X/ C; M$ x2 z8 Z/ x
Purpose: The primary objective of this role is to support sales team on tactical customer interface, sales reports, revenue analytics & miscellaneous administrative activities.2 {) [1 r2 [! s
& H6 f1 t5 x4 B/ ^6 I. h Key Responsibilities / Job Duties:6 {! A% b& u" R$ O6 d$ K* i
¨ Sales support( d0 T: t+ n/ a) K: |9 V0 {. i
1) Independently follow thru sales leads, data entry into system for design registration (Model-N)
: u8 U$ g( P5 W4 F) a 2) Produce leads analysis based on the lead trend data from given distributors and / or Key account sales
/ V% ]% ]4 S2 L! O) x 3) Support sales team in quotation phase, pricing follow up. X g: }5 _- u" D9 n
4) Support Ship & Credit, and check shipment & terms compliance2 F6 }' @5 ?; ~, c
5) Monitor DSO of key accounts and alert the sales team when needed6 h6 g- e* q, C$ E$ Z3 u
6) Support samples request process
4 Q/ q R4 y# l$ Q( R4 k0 R2 E 7) Process RMA and / or follow up QA reports status6 Q0 K& u7 V' R3 c6 a3 u# O
8) Support global transfer business tracking.
/ ?6 V: j' R8 Q/ C3 l8 G6 C 9) Support SAM / TAM conversion
4 i* l x: F( [ 10) Capture revenue at site locally
$ Q* }6 l; }' c/ R! ~! F 11) Work with our customer service team+ b2 E) _' s% W {$ j
12) Support local sales team daily business operation" s) ~8 B1 O0 o$ ^& }, g
¨ Administrative support
0 A" ?! m4 |) P2 h5 D' C 1) Maintain office facilities and environment. l+ L5 \) w7 P) `. E& Z- j% Y
2) Business cards printing for SH, SZ, Beijing office staffs& U. X# L/ c2 R6 {0 X) C+ b5 o" x
3) Update staff contact list for SH, SZ, Beijing Chengdu office staffs" @% d& p3 }! }* ^: B
4) Office expresses (couriers) arrangement including receiving and posting shipments
! i: ~( I& i1 V 5) Assist exhibition, seminar & Marcom support
" b1 A# g1 z; N) U% A+ ~- a: b ¨ Accounting support1) Print bank statement and collect the bank related payment slip3 Y; N: h3 r1 U- k
2) Petty cash handling: \# {1 y O/ x/ ~! v2 K/ }
l Assist to refill the office supplies and refreshment+ p; N2 ]: h0 P* {! G9 l
l Handle the courier payment and the custom fee
" c& T5 _5 C" |6 L l Keep the petty cash in the safe box, prepare the summary to finance and send the original documents to HK office by each month end.' o3 _1 L6 W7 Q
3) Arrange to send the office payment records (receipts) in Shanghai office, such as office stationery, courier fee, management fee and office related expenses.) j% o/ z5 f; y
¨ Any other duties as and when assigned |
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