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Costomer Sales Representative (CSR)
客户 A famous IC company. h! c; g! J8 P7 @& o' K! R
地点 Shanghai8 z* R4 C. f. T" ~- \2 z
# |- ^+ I# ]+ l$ B( o3 b5 d. W$ @0 x职位描述4 p+ C0 B& b- j! u. |" f
Purpose: The primary objective of this role is to support sales team on tactical customer interface, sales reports, revenue analytics & miscellaneous administrative activities." \ M9 p! P: P
r d% C/ _, N' L5 ~3 ~4 Z: | Key Responsibilities / Job Duties:$ A+ A4 P3 l9 `
¨ Sales support7 }0 ? Y( q5 u: \! c4 I
1) Independently follow thru sales leads, data entry into system for design registration (Model-N)( u- n+ ]/ v6 R" u" }0 h
2) Produce leads analysis based on the lead trend data from given distributors and / or Key account sales5 ~4 i) H3 _2 G
3) Support sales team in quotation phase, pricing follow up
, g4 \+ ?9 _ ^. ^) @ 4) Support Ship & Credit, and check shipment & terms compliance
# l5 h7 }0 U6 F. B 5) Monitor DSO of key accounts and alert the sales team when needed6 `1 j, K/ l4 n* p
6) Support samples request process$ ]! P# D% m7 h7 {
7) Process RMA and / or follow up QA reports status
0 q7 `1 [# {- y u) q2 z 8) Support global transfer business tracking.' |7 ~( P2 d& G/ A* b& Q5 s5 }, \
9) Support SAM / TAM conversion @: t' K- W4 }, k5 ^2 V, L1 l# C" _
10) Capture revenue at site locally
, u7 v& K" C1 t* t 11) Work with our customer service team7 L& ^) ^3 i' Q* u3 H
12) Support local sales team daily business operation6 u9 I5 O0 `! V' p! S6 g4 v
¨ Administrative support
% C6 E8 x" @) P& v/ {8 y 1) Maintain office facilities and environment: x4 k/ L9 a8 X* f# p" d
2) Business cards printing for SH, SZ, Beijing office staffs
4 T9 u/ E! [& G$ z; {' s# s- W/ k+ Q 3) Update staff contact list for SH, SZ, Beijing Chengdu office staffs8 i, ], Z$ c& K. ?% n
4) Office expresses (couriers) arrangement including receiving and posting shipments
0 Y* i3 U: o. {6 P8 L 5) Assist exhibition, seminar & Marcom support
3 Z" o+ u$ V7 }, o2 Z ¨ Accounting support1) Print bank statement and collect the bank related payment slip ]/ R5 C- N" c# K5 C
2) Petty cash handling
" ~9 K( b, D3 |$ ^9 L l Assist to refill the office supplies and refreshment
9 s' K n# B* u2 H( t6 U l Handle the courier payment and the custom fee
9 h: q: U! j) P& I, s0 o l Keep the petty cash in the safe box, prepare the summary to finance and send the original documents to HK office by each month end.& u6 F# C* R$ d+ d
3) Arrange to send the office payment records (receipts) in Shanghai office, such as office stationery, courier fee, management fee and office related expenses.
' g2 V/ d$ b, L7 D: |; ` ¨ Any other duties as and when assigned |
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