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Costomer Sales Representative (CSR)
客户 A famous IC company$ E8 I( i+ i7 m) ?0 C
地点 Shanghai$ O0 S1 [" d/ p, V- x
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职位描述+ j, C5 ~. g6 ~2 L+ `
Purpose: The primary objective of this role is to support sales team on tactical customer interface, sales reports, revenue analytics & miscellaneous administrative activities.5 x# d0 m. j8 y9 q
2 t* ]7 J# K- j4 O) K Key Responsibilities / Job Duties:
" _% R3 S+ R/ @5 I ¨ Sales support8 X, B1 E! I# n4 a
1) Independently follow thru sales leads, data entry into system for design registration (Model-N)
" V$ Z% ]6 y$ M0 V$ L, Y 2) Produce leads analysis based on the lead trend data from given distributors and / or Key account sales* Y s |4 u- R0 ^ j u: n6 ~
3) Support sales team in quotation phase, pricing follow up
# ~3 e$ z, V; ^$ F! i' [0 G 4) Support Ship & Credit, and check shipment & terms compliance. E; |. ^- p- \6 Q
5) Monitor DSO of key accounts and alert the sales team when needed
1 T# T1 j# [! { e ^ 6) Support samples request process
3 I/ J# F& p0 i" f) y9 K2 u 7) Process RMA and / or follow up QA reports status
2 a3 Q2 |4 K& ^ 8) Support global transfer business tracking.
% S2 D* L; E0 a0 J) ~0 o3 T 9) Support SAM / TAM conversion
! E3 x3 i4 |& {; a0 \' e; L6 `8 ^( G 10) Capture revenue at site locally# ~! d! W" R: ~& F" H6 s* q8 w' S# X
11) Work with our customer service team
% }" e; B& R5 g1 s7 W! q8 _2 s 12) Support local sales team daily business operation
0 }& b- O- r; f5 B! A ¨ Administrative support
' F% {3 i5 u6 ?9 n 1) Maintain office facilities and environment, r# r; B$ @- T6 K, |/ t8 c
2) Business cards printing for SH, SZ, Beijing office staffs8 Z4 S7 G( I) y) x3 {/ S5 `8 [
3) Update staff contact list for SH, SZ, Beijing Chengdu office staffs0 I- W1 E; b J9 E) u
4) Office expresses (couriers) arrangement including receiving and posting shipments
6 j6 g( g' O# j/ ]3 B% ] 5) Assist exhibition, seminar & Marcom support5 {1 }4 ]/ e2 U' e% [2 l
¨ Accounting support1) Print bank statement and collect the bank related payment slip
5 [. \! s5 _% q2 q+ k$ q3 B 2) Petty cash handling1 m" A9 u, b# L8 E. l+ `' a
l Assist to refill the office supplies and refreshment" i1 J5 s0 d% x g! e/ J; b4 ~
l Handle the courier payment and the custom fee2 K) e+ h% @ r7 i: {$ Q- U
l Keep the petty cash in the safe box, prepare the summary to finance and send the original documents to HK office by each month end.
D6 b* C6 i2 g! K 3) Arrange to send the office payment records (receipts) in Shanghai office, such as office stationery, courier fee, management fee and office related expenses.
. K/ O) L0 M8 X( h3 Y- y) ] ¨ Any other duties as and when assigned |
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