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Costomer Sales Representative (CSR)
客户 A famous IC company
{& e) O p: D) G+ q8 F: q地点 Shanghai j! M3 G4 P& t5 @0 ~
{& f1 \' y. Z( T/ C5 W职位描述
' W( L( s, `! j0 APurpose: The primary objective of this role is to support sales team on tactical customer interface, sales reports, revenue analytics & miscellaneous administrative activities.& |- q& b" x0 N8 Q% {7 {0 |$ {
0 V6 ~7 H( L$ z' Q Key Responsibilities / Job Duties:( @9 g0 r# C: ` n
¨ Sales support
6 P/ ]% W, l; H6 r 1) Independently follow thru sales leads, data entry into system for design registration (Model-N). H" i( I' J& {$ A
2) Produce leads analysis based on the lead trend data from given distributors and / or Key account sales
. K8 U! s. ?5 a5 i' a; N9 p$ D 3) Support sales team in quotation phase, pricing follow up% G3 m1 H' w% _# u1 d3 M
4) Support Ship & Credit, and check shipment & terms compliance( z+ S7 ~. U8 D3 ]* W" t$ T4 k
5) Monitor DSO of key accounts and alert the sales team when needed
3 v' M& ?& G* W4 ` 6) Support samples request process% L m; A1 \+ F, |
7) Process RMA and / or follow up QA reports status; z) L/ }* ^, b! B
8) Support global transfer business tracking.' c d# n0 z7 n) H/ J9 w) @
9) Support SAM / TAM conversion
( q, R4 W9 J- V# g! |3 }5 M 10) Capture revenue at site locally
5 u2 |9 p. F4 e {8 V4 Y 11) Work with our customer service team9 {$ p \" r1 a( N+ M
12) Support local sales team daily business operation
9 R1 Z/ x- r0 F8 x% d5 g' } ¨ Administrative support
0 ^; V4 q4 {- ]% Q" j$ B. u 1) Maintain office facilities and environment
! m# l4 @0 M. ]' d+ y# h 2) Business cards printing for SH, SZ, Beijing office staffs7 p5 ?4 I* b; P; R/ T
3) Update staff contact list for SH, SZ, Beijing Chengdu office staffs1 d) H7 `5 p t# @: b
4) Office expresses (couriers) arrangement including receiving and posting shipments
! i& \) v% \" \% A- |4 L8 D% u 5) Assist exhibition, seminar & Marcom support2 ^6 q1 i1 z! h/ I1 c
¨ Accounting support1) Print bank statement and collect the bank related payment slip
3 F" `: B- h% X- d 2) Petty cash handling2 r3 P- T: R5 L* @
l Assist to refill the office supplies and refreshment! Y0 t1 Q3 n; E8 k8 k+ x
l Handle the courier payment and the custom fee
) |- {3 l) u9 z% w- A) H l Keep the petty cash in the safe box, prepare the summary to finance and send the original documents to HK office by each month end. i$ T+ @! M' \+ [7 `8 i4 |. K
3) Arrange to send the office payment records (receipts) in Shanghai office, such as office stationery, courier fee, management fee and office related expenses.
6 n- Q- o3 E8 |5 e$ d- E* \$ {4 l3 { ¨ Any other duties as and when assigned |
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